Built for real queue situations
The features that matter when your store actually gets busy.
Live queue tracking
Customers see their position update in real time — no refreshing, no guessing.
Simple staff mode
Staff tap one button to call the next customer. Multiple staff can serve from the same queue without conflicts.
Display mode
Show the queue on a TV or screen in your store. Customers can see their number called without checking their phone.
Anti-double join
Each customer can only join once. No duplicates, no queue abuse — enforced by phone number and device.
Better ETA
Wait time estimates that update automatically based on how fast you're actually serving.
Open on your terms
You decide when the queue opens — not a minute before you're ready. No ghost queues forming before you've even started.
How it works
Three steps. No app. No confusion.
Scan the QR
Customer scans a QR code at the store entrance. It opens right in their phone's browser — nothing to download.
Join & track live
They enter their name and join the queue. Position updates in real time — they can see exactly where they are.
Come back when called
When it's their turn, the screen updates and they get notified. They walk back in — no standing around.
Early access
Looking for early pilot stores
Turnly is onboarding early stores that want to test a cleaner queue experience. If queues are a regular part of your day, we'd love to work with you.
Good fit if your store:
Have questions? Chat with us directly — no bots, just humans.