Simple, transparent pricing
Start for free. Scale when you need advanced features.
Basic
Perfect for single-location cafés, boutique clinics, and pop-up events.
- Up to 3 locations
- Unlimited customers in queue
- Real-time queue updates
- Today's stats at a glance
- TV Display board
Pro
For high-volume retail, busy healthcare, and multi-location franchises.
- Everything in Basic
- Unlimited locations
- 30-day performance reports
- WhatsApp notifications
- Custom Branding (logo + display name)
- Export Reports (CSV)
- Priority Support
Frequently Asked Questions
Do my customers need to download an app?
No. They just scan the QR code and it opens in their phone's browser. Nothing to install, nothing to sign up for.
How do customers join the queue?
They scan the QR code at your store, enter their name and phone number, and they're in. The whole process takes about 10 seconds.
What stops someone from joining the queue multiple times?
Turnly blocks duplicate joins using the customer's phone number and device. One person, one spot.
Can customers queue before the store opens?
No — and that's by design. Even if someone saves the link, they can't join until you open the queue. You're always in control.
What happens if a customer misses their turn?
Staff can mark them as a no-show and move to the next person. If the customer comes back, they can re-join.
Can multiple staff serve from the same queue?
Yes. Even if several staff tap 'Call Next' at the same time, each one gets a different customer. No mix-ups.
Is Turnly free?
We're currently onboarding early pilot stores — there's a free tier that covers most use cases. We'll share more about pricing as we grow.
How far along is Turnly?
Turnly is a working product — you can create a store, generate a QR code, and start managing your queue today. We're early, actively building, and looking for stores to join the pilot.