Simple, transparent pricing
Start for free. Scale when you need advanced features.
Basic
Perfect for single-location cafés, boutique clinics, and pop-up events.
- Up to 3 distinct Store queues
- Unlimited concurrent tickets
- Real-time WebSocket tracking
- Basic today-only analytics
- TV Display board
Pro
For high-volume retail, busy healthcare, and multi-location franchises.
- Everything in Basic
- Unlimited Store creation
- Advanced historical analytics (30 days)
- WhatsApp SMS Notifications
- Custom Branding (logo + display name)
- Export Reports (CSV)
- Priority Support
Frequently Asked Questions
Do my customers need to download an app?
No. Turnly is entirely web-based. Customers point their standard phone camera at a QR code by your reception, and the tracker runs beautifully in Safari or Chrome without any installation footprint.
What prevents a user from joining 50 times?
Our Anti-Phantom engine combines device session fingerprinting with phone number uniqueness rules within the same active business day, automatically rejecting duplicates and queue spam.
What happens if a customer misses their call?
Staff can easily mark them 'No Show' which clears the active queue. The system optionally sends an expiration WhatsApp notice, and they must re-join or see staff to be reinstated.
Can I run multiple counters for the same queue?
Yes. Our backend utilizes transactional row-level PostgreSQL locking to ensure that if five iPads hit 'Call Next' at the exact same millisecond, they will each safely receive a unique ticket.